Do you say please and thank you?
Or do you raise your voice and answer the recorded questioner impatiently, finding yourself getting angry with the voice?
Are you ever rude. when you've been put on hold and then, put on hold again by the phone company, or TV cable people?
Do you ever lose your temper, I mean, get really angry -- snarky with a sing-song, snotty voice that's just a voice, not the management -- it's just a not-very-bright underling telling you no one can help you with your problem?
I did a blog, 5/15/09, praising myself out loud, hoping my blog readers could learn from Em's politeness-principles, how to reach out to people.
I mean it when I say 'thanks,' or 'glad to meet you,' or 'I appreciate your help.'
I usually make small conversation -- 'your diction's good' -- 'you seem to know all the answers to my questions' -- 'have you been working here for long?' Or if person's hard to understand -- 'what country are you in? India? The Philippines?'
I always thank the techies. And try to express my appreciation in a spur of the moment, fun way. Making contact with strangers in rooms in other parts of the world I'll probably never see, -- it's a way of spreading kindness, friendship and PEACE all over the world.
Yep, the idea of making contact with strangers seemed important.
Uh huh ... Yay for me! But nowadays I'm impatient. I am not exactly rude but I sire ain't bending over backwards to be friendly, cheery.
I've got too many things that require fixing, updating, repairing, or replacing. And dammit, the phone people/the helpers seem incompetent.
And I'm not cheerful. I feel not good about the state of the world, about people in faraway countries. I sense that no one in the world these days, is comfortable, safe, secure -- disease is rampant, new wars are imminent and we're already fighting two, and people I like are changing.
Even the ones who aren't race-prejudiced are turning against the President because there's a general trend -- to question, not to trust, to double-think each major or minor everything -- should we switch to nuclear energy? should we find a way to punish Korea before Korea turns into another Iran, which is vaguely like Iraq ? All this to spread democracy in those two countries plus Afghanistan, that doesn't work for them?
Yay, Democ's okay, but gee, I don't like the stodgy faces of the Repubs -- the new old guys sitting in the seats in congress -- over-fed, semi-rich-men spouting theories so cluttered with cliches that it's just lumpy, cheesy residue clogging my ear.
Hey! Okay! I am done with this tirade!
I am going to smile, not frown! I am going to say please and thank you and speak in calm, nice-lady polite, thoughtful , friendly-lady tones to delivery guys, help lines, and my dear old friends.
Uh oh ... It sounds like a New Year's Resolution ...
Well, if it is, I won't let it melt away, disappear, as resolutions do. Gonna keep that smile string around my finger no matter what. I'll accomplish more that way!